Q: How do I check the status of my order?
A: Upon placing your order, please allow up to 5 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a tracking number to your order. If you did not receive the order tracking number after 10 business days, please contact us immediately we will try to investigate.
To check the status of your order please visit the Track my order page.
Q: How long does shipping takes?
A: Our warehouses are located around the world. For domestic orders in the United States, it will normally take 2 to 4 weeks. For International orders, please allow up to 30 days.
Q: Do you ship Internationally?
A: Yes! We ship World Wide!
Q: Is your website secure with my personal information?
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.
Q: How do I order on your website?
A: Simply find and click the product you want and then click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
Q: Does SmartWatchLuxury provide a quality guarantee for all the products being sold?
A: Absolutely! If you find damages on the product, contact us immediately! We will do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!
Q: Do you offer a refund if I don't like the product?
A: Absolutely! We offer a full refund on your order if you don't like the product. Simply visit our refund policy page for complete details. If you have any additional questions that has not been addressed in our FAQ. Please contact us at SmartWatchReality@gmail.com and we will get back to you as soon as possible.